Privacy policy

Privacy Policy

Taizhou Jiangu Trading Co., Ltd. ("we", "us", or "our") operates the tuhula.com website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Data Protection Commitment

We are committed to protecting the privacy and personal data of our customers and visitors. We only collect and process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA) and relevant international standards.

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you:

Personal Data: Name, email address, phone number, shipping address, and payment information (processed securely by our payment providers).
Usage Data: IP address, browser type, device information, pages visited, and time spent on our website, collected automatically when you use our Service.
Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our website and store certain information.

3. How We Use Your Data

We use the collected data for the following purposes:

To process and fulfill your orders, including shipping and delivery.
To communicate with you about your orders, updates, or customer support requests.
To improve our website, products, and services based on user feedback and usage patterns.
To send you marketing communications (with your consent) about new products, promotions, and updates.
To detect, prevent, and resolve technical issues or fraudulent activities.

4. Cookie Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

Essential Cookies: Required for the basic functionality of our website (e.g., keeping your shopping cart active).
Analytics Cookies: Help us understand how visitors interact with our website, by collecting and reporting information anonymously.
Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

5. Data Sharing & Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your data only in the following circumstances:

With trusted service providers who assist us in operating our website, conducting our business, or serving you (e.g., payment processors, shipping carriers, and email service providers).
When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

6. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. All payment transactions are processed through secure SSL encryption.

7. Your Rights

If you are a resident of the EEA, you have the right to:

Access, update, or delete your personal data.
Request restriction of processing of your personal data.
Object to the processing of your personal data.
Request data portability.
Withdraw consent at any time, where we rely on your consent to process your personal data.

To exercise these rights, please contact us at TradeTaiZhou@outlook.com.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: TradeTaiZhou@outlook.com
Company: Taizhou Jiangu Trading Co., Ltd.
Address: 1F-A-015, Chamber of Commerce Building, No. 4099, Central Avenue, Hongjia Street, Jiaojiang District, Taizhou City, Zhejiang Province, China